Accuracy and thoroughness are the two greatest virtues a scribe must have. Professionalism in every aspect of their performance, most notably in attitude, is also essential.

We understand these priorities and the broad scope of demands that must be fulfilled by our scribes to ensure the tight integration into the daily operations of our clients. Our scribes undergo an exhaustive selection and interview process to identify candidates that are highly-motivated, responsible and dedicated individuals. Most find themselves pursuing degrees in medicine, nursing, physician assistant or health services administration.

Our training program is one of the most thorough onboarding programs in the industry. The program involves an extensive didactic portion with a required certification exam. It also includes patient simulations, shadowing of existing scribes, and lastly several live in-person training onsite. The training program is six to eight weeks in length, depending on experience.

Extensive mentoring, close supervision, and ongoing performance evaluations of our scribes ensures adherence to the strictest service standards.

Our scribes are expert users of most common hospital and physician practice EMR and hospital/practice management software systems. As part of our new client implementation process, we train our scribes on our client’s installation of these systems to identify and become familiar with any client-specific modifications, rules, standards or conventions.